Privacy Policy

01Information We Collect

We may collect the following information when you voluntarily submit it through our website, quote-request forms, telephone calls, text messages, or other communications:

• First and last name
• Email address
• Phone number
• Property or installation address
• Property details and lighting preferences
• Photos and information you provide about your project
• Appointment and consultation details
• Communication history relating to your inquiry or services

We may also automatically collect technical information when you visit our website, including IP addresses, browser types, device information, pages visited, referring websites, cookies, and advertising attribution information.

02How We Use Your Information

We use collected information to:

• Respond to questions and lighting inquiries
• Review your property and determine service availability
• Prepare and deliver lighting estimates and proposals
• Schedule consultations, appointments, and installations
• Provide appointment reminders and project updates
• Communicate about requested products and services
• Provide customer support and follow up on estimates
• Send promotional communications when you have provided the appropriate consent
• Improve our website, advertising, customer experience, and service delivery
• Maintain business records and comply with applicable legal obligations

03SMS Communications and Consent

Ginger Delights may offer SMS text messaging to customers and prospective customers who have provided the appropriate consent.

Depending on the type of consent provided, messages may include responses to quote requests, appointment scheduling, consultation reminders, estimate follow-ups, service updates, and promotional offers.

We distinguish between non-marketing communications related to customer inquiries and services, and marketing communications about promotions or other offerings.

Marketing text messages are sent only when the recipient has separately opted in to receive them.

Message frequency varies based on your inquiry, project status, and communication preferences. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact [email protected].

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

04Mobile Information and SMS Data Protection

We do not sell or share your SMS opt-in data or personal information with third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

05Information Sharing and Service Providers

We may work with trusted service providers who assist us with website hosting, customer relationship management, scheduling, communications, analytics, advertising measurement, and other business operations.

These service providers may process personal information on our behalf to perform the services we request, subject to applicable confidentiality and data protection obligations.

We do not authorize these providers to use your SMS opt-in information for their own marketing or promotional purposes.

We may also disclose information where required by law or reasonably necessary to protect our legal rights.

06Cookies, Analytics, and Advertising

Our website and related landing pages may use cookies, pixels, and similar technologies to understand how visitors interact with our website, measure advertising performance, and improve our services.

These technologies may collect information such as the pages viewed, approximate location derived from IP address, browser information, and interactions with our advertisements.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

07Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

08Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, meet legal requirements, and resolve disputes.

When information is no longer needed, we take reasonable steps to delete it or securely dispose of it, subject to applicable legal and operational requirements.

09Your Privacy Rights and Choices

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and permitted exceptions.

You may also withdraw your consent to receive marketing communications.

To opt out of SMS messages, reply STOP. To request assistance with your personal information, email [email protected].

We will review and respond to privacy requests in accordance with applicable law.

10Children's Privacy

Our website and services are intended for adults seeking professional lighting services.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, please contact us so that we can review and remove it as appropriate.

11Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review their respective privacy policies.

12Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.

Updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

13Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

Ginger Delights

Redlands, California

Website: https://gingerdelights.net

Email: [email protected]

Phone: (909) 488-4349